Head of VIP – High-Value Player Management

О вакансии

Experienced Head of VIP needed to build, lead, and scale VIP Department across multiple iGaming brands and international markets. Own VIP strategy, lead team, optimize player retention and NGR, and collaborate with CRM, Risk, Payments, Compliance, Product, and Management teams

Требования

• Proven experience as Head of VIP, VIP Manager, VIP Team Lead, or similar leadership role
• Strong iGaming VIP management experience
• Deep understanding of player behavior, VIP retention, loyalty, and CRM
• Strong commercial mindset focused on NGR, LTV, and profitability
• Experience leading teams and managing high-value player portfolios
• Knowledge of AML, KYC, Responsible Gaming, and bonus management
• Excellent English and leadership skills
• Experience with Optimove, Fast Track, Braze, Salesforce, or similar CRM/VIP platforms
• Experience building VIP departments and managing casino & sportsbook VIP segments

Источник: Telegram-канал CY IT HR Vacancy